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Your establishments

One account, one establishment: what it contains, why the data never mixes, and how to get a second one.

ONE ESTABLISHMENT, ONE ASSISTANT

An establishment is a complete, closed space: its assistant, its Knowledge, its number, its exchanges, its address book, its public website.

If you run two distinct places — two addresses, two programmes, two teams — they deserve two establishments. A single place with several activities only needs one.

NOTHING PASSES FROM ONE TO THE OTHER

The isolation is not a filter laid over a screen: it is held by the database itself, which refuses a read outside your establishment even if the program asked for it.

Each establishment also has its own search space: a sheet from one cannot feed an answer from the other.

WHAT BELONGS TO IT

Everything, in practice:

  • The assistant's name and availability
  • The Knowledge and its search space
  • The phone number and the email address
  • The history of calls and conversations
  • The address book
  • The public website, its scan page and its domain name

GETTING A SECOND ONE

Write to us. We create it attached to your account, and a selector appears so you can move between them.

A new establishment is born empty: it has to be named, its Knowledge filled in, and a number given to it. Nothing is copied over from the first — that is the price of isolation.

Frequently asked questions

CAN I SHARE AN ESTABLISHMENT WITH A COLLEAGUE?

An establishment is attached to one account. If several people need access, write to us: we would rather look at your case than have you share a password.

IS BILLING SEPARATE?

It is centralised on your account, and the usage detail stays readable establishment by establishment.

CAN I MOVE KNOWLEDGE FROM ONE ESTABLISHMENT TO ANOTHER?

Not automatically, for the same reason that forbids one from reading the other. In practice, you copy the text across.

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