Feeding your assistant

TWO WAYS, AND THEY COMPLEMENT EACH OTHER

The « Knowledge » window offers a topic guide and a document upload. The guide covers what you are asked every day; documents carry what is too long or too detailed for a field.

What you write in the guide can also feed your public website, section by section. The documents you upload never do: they serve your assistant alone.

THE GUIDE: ONE TOPIC, ONE ANSWER

You click a topic, you write your answer, you save. No need to do it all at once — a counter tells you where you stand.

• YOUR OPENING HOURS — and your closing days.
• YOUR PRICES — full, reduced, free entry.
• HOW TO FIND YOU — address, transport, parking.
• WHAT IS ON RIGHT NOW — your current news, with its dates.
• YOUR PRACTICAL SERVICES — cloakroom, café, accessibility, wifi.
• BOOKINGS AND GROUPS — how to book, and from how many people.

THE DOCUMENTS YOU UPLOAD

The « Add content » button accepts a PDF, a Word document, a text file, a spreadsheet or an image — up to 20 MB each, several at a time. The text is extracted automatically, including from an image or a scanned PDF.

A second route exists: « Or type a short text », for a piece of information that fits in a paragraph and does not deserve a file.

Uploading the same content twice creates no duplicate: the text's fingerprint is compared, and the second upload is flagged to you.

THE BUTTON PEOPLE FORGET

« Update your assistant ». Until you have clicked it, it still answers from the previous version of your Knowledge.

The counter beside the button tells you how many sheets are waiting. Once the update has gone through, check in « Try my assistant »: ask the question matching what you have just written.